Thank you for choosing TViPStream.com. We stand behind our products and your satisfaction is important to us. Please read this policy carefully to understand our refund procedures.
Refund Eligibility:
- Cancellation within 24 Hours: If you wish to cancel your subscription or request a refund, you must do so within 24 hours of the purchase or subscription activation.
- Service Disruption: Refunds may be issued in the event of a service disruption or unavailability that lasts for an extended period. We will assess such situations on a case-by-case basis.
How to Request a Refund:
To request a refund, please contact our customer support at admin@tvipstream.com within the eligible timeframe.
Refund Process:
- Contact Support: Initiate the refund process by reaching out to our customer support team.
- Verification: We may ask for additional information to verify your identity and the reason for the refund.
- Refund Approval: Once your request is verified and approved, we will process the refund to the original payment method.
Non-Refundable Items:
Certain items/services may not be eligible for a refund:
- Used or Activated Subscriptions: Refunds are generally not available for subscriptions that have been used or activated.
Contact Us:
If you have any questions about our refund policy, please contact us at admin@tvipstream.com.
